Water Features USA- Nationwide Pond Supply is a full service water feature, pond, water garden and fountain supply company offering design, supplies and accessories. With 6 retail locations in Washington, Nevada, Oregon and Idaho, we are one of the largest pond specialists in the nation.
Terms
of Use
Welcome
to WaterFeaturesUSA.com. Please review the
following terms and conditions that govern your
use of our Site. Please note that you are agreeing
to follow and be bound by these terms and
conditions by using our Site.
We
may change the terms and conditions that govern
your use of our Site. Your use of our Site
following any such change constitutes your
agreement to follow and be bound by the terms and
conditions as changed. We may change, move or
delete portions of, or may add to, our Site from
time to time.
Copyrights
& Trademarks
Unless
otherwise noted, all materials, including images,
illustrations, designs, icons, photographs, video
clips and written and other materials that are
part of this Site are copyrights, trademarks,
trade dress and/or other intellectual property
owned, controlled or licensed by
WaterFeaturesUSA.com,
one of its affiliates or by third parties who have
licensed their materials to WaterFeaturesUSA.com
and is protected by U.S. and international
copyright laws.
Comments
We
appreciate your comments, remarks, feedback,
suggestions, ideas and other submissions you
disclose or transmit to us (collectively,
"Comments"). WaterFeaturesUSA.com is not
obligated to keep the Comments confidential or pay
you or anyone else any money for your Comments.
The Comments shall be solely
WaterFeaturesUSA.com's
property, WaterFeaturesUSA.com shall own solely all
rights, titles and interests in and to the
Comments, and WaterFeaturesUSA.com shall not be
limited in any way in its use of any Comments. You
acknowledge that you are solely responsible for
any Comments you make.
Return Policy
Your
shopping experience at WaterFeaturesUSA.com
is guaranteed to be a pleasant experience. That is
why every product comes with a "100%
SATISFACTION GUARANTEE.1"
If for any reason you are not happy with
your purchase, just email WaterFeaturesUSA.com
for a return authorization and then return it
within 7 days and get a full refund (less shipping
and handling and a 15% restocking fee). Clearance
items are not
included in this return policy and are
non-refundable.
1) Items that are to be
returned must be in their original shape, free of
any defect, including but not limited to scratched
or torn parts. Please note that you must first
email WaterFeaturesUSA.com
for a return authorization number.
This
web site is intentionally very informative and we
are also responsive to email inquiries and
telephone calls requesting product information.
Please be certain that the product you are
ordering is the correct one. Our free shipping
policy covers sending the original item
purchased. It does not cover returning the item
for any reason other than product defect, nor
sending an exchange or replacement item for any
reason other than product defect.
Order
Acceptance
The
receipt of an e-mail order confirmation does not
constitute the acceptance of an order or a
confirmation of an offer to sell.
WaterFeaturesUSA.com
reserves the right, without prior notification, to
limit the order quantity on any item and/or refuse
service to any customer. Verification of
information may be required prior to the
acceptance of any order.
Linked
Sites
This
Site may contain links to other web sites
("Linked Sites"). WaterFeaturesUSA.com
does not have any control on the Linked Sites, and
neither endorse or approve any products or
information offered at Linked Sites. Access Linked
Sites at your own risk.
Shipping
All
items are shipped via UPS Ground service
unless special arrangements are made for premium
services. Premium shipping is additional and the
rates will be figured based upon your location and
the weight and measurements of your carton and
disclosed in advance. Shipping is free of
charge for any online order that is shipped
via UPS Ground.
Orders
are processed for shipment and shipped from our
location within 24 hours of receipt of the
order and confirmation of credit card validity.
Actual delivery time depends on your location and
its proximity to the warehouse of origin of the
shipment. Time in transit estimates are available
on the UPS.COM
web site, or you can see a map of the U.S. with delivery time estimates based on our shipping location by CLICKING HERE.
Privacy
Policy
Here
at
WaterFeaturesUSA.com,
we absolutely value our customers and their
privacy. The information that are gathered by us,
have only internal uses in order to help us better
serve you in the future. Such information are not
your personal information, but those of your
hardware which enables us to analyze important
statistics and traffic information. Your personal
information, however, are only used for shipping
and/or notification purposes.
Rest
assured that WaterFeaturesUSA.com
does not sell, rent, or exchange information
to-or-with any third party. Nor do we use these
information to send unnecessary E-mails.
Satisfaction
Guaranteed
Here
at WaterFeaturesUSA.com,
we realize the risk you take when ordering a
product on line. However, we are so proud of the
quality of our merchandise that we back every sale
by a "100% SATISFACTION GUARANTEE." If
you are not satisfied with your purchase for any
reason, simply return it within 7 days from the
date you receive the merchandise for a full refund
(less shipping and handling and a 15% restocking
fee.)
See Return Policy
Simply
send us an E-mail. Please note that all
merchandise must be returned in its original
packaging and without any damage. We will not
accept any item that has been used or damaged.
Although
we check all our merchandise for defect or damage
prior to shipment, it is the buyers responsibility
to check the products as well to make sure
it is free of any defect. All defects must be
reported to us via E-mail within three days from
the date you receive the shipment. We will not
accept any claim for damage or defect after the
three-day period is over.
Disclaimer
This
site and its contents are provided on an "as
is" basis without warranties of any kind,
either express or implied, including without
limitation warranties of title or implied
warranties of merchantability or fitness for a
particular purpose. WaterFeaturesUSA.com
does not warrant that this site and its contents
are complete or error free or that the server that
makes it available are free of viruses or other
harmful components. Price and availability
information is subject to change without notice.
You acknowledge, by your use of the site, that
your use of the site is at your sole risk, that
you assume full responsibility for all costs
associated with all necessary servicing or repairs
of any equipment you use in connection with your
use of our site, and that WaterFeaturesUSA.com,
and its officers, directors and employees shall
not be liable for any damages of any kind related
to your use of this site.
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